At Cnsources, we are confident in the quality of our products and your satisfaction is our top priority. To ensure that you can shop with peace of mind, we offer a money-back guarantee on all our products. Here’s how it works:

Satisfaction Guaranteed
If you are not completely satisfied with your purchase for any reason, you may return it within 30 days of receiving the item for a full refund of the purchase price.

Conditions for the Money-Back Guarantee

The product must be returned in its original condition, including all original packaging, accessories, and tags.

The product must not have been used or show any signs of wear.

Custom-made or personalized items are not eligible for the money-back guarantee unless there is a defect in the product.

Return Process
To initiate a return and claim your money-back guarantee, please follow these steps:

Contact our customer service team to obtain a return authorization number.

Pack the item securely in its original packaging, including all accessories and documentation.

Ship the package to the address provided by our customer service team, using a trackable shipping method.

Include the return authorization number and a copy of your original invoice or packing slip to ensure proper processing.

Refund Processing
Once we receive and inspect the returned item, we will process your refund. Please allow up to 14 business days from the date we receive your return for the refund to be credited to your original payment method.

Exclusions
Please note that the money-back guarantee does not cover the following:

Shipping and handling fees for the original purchase or the return.

Items returned without prior authorization or outside the 30-day return period.

We strive to provide the best products and customer experience. If you have any questions about our money-back guarantee, please don’t hesitate to contact our customer service team. Your satisfaction is our success.