At Cnsources, we are dedicated to providing exceptional customer service to ensure your experience with our cross-border bag manufacturing is as seamless and enjoyable as possible. Here’s what you can expect from our customer service commitment:

Availability
Our customer service team is available to assist you Monday through Friday, from 9:00 AM to 6:00 PM GMT+8. You can reach us via email, live chat, or phone. We strive to respond to all inquiries within 24 hours.

Pre-Sale Support
Before you make a purchase, our knowledgeable staff is here to help you choose the right products, answer any questions about our bags, and provide detailed information about our manufacturing process.

Order Assistance
Should you require assistance with placing an order, modifying an existing order, or tracking your shipment, our customer service representatives are ready to help you every step of the way.

Post-Purchase Support
After you receive your order, we continue to offer support. If you have any issues with your bags, need guidance on maintenance, or wish to initiate a return or exchange, our team is here to facilitate a prompt resolution.

Quality Assurance
We stand behind the quality of our products. If you encounter any defects or quality issues, please contact us immediately, and we will work with you to resolve the problem to your satisfaction.

Feedback
Your feedback is invaluable to us. We encourage you to share your experiences and suggestions, as they help us improve our products and services.

To reach our customer service team, please use the following contact information:

Email: [info@cnsources.cn]

Phone: +[86] [15178308645]

At Cnsources, we are committed to delivering not just high-quality bags but also a high level of customer satisfaction. Our goal is to ensure that every interaction with us is positive and exceeds your expectations.